The nocturnal stray dogs of Aarey Colony know them as flashes of a blue light. Rickshaw drivers can never tell if they are firemen or cops. Distressed slum dwellers who phone them grow even more distressed on seeing their flashy white Royal Enfield Thunderbirds. “How will you take the patient on this?” some ask.

“Relax. I’m a doctor and I’m here to provide first aid before the ambulance arrives,” is a disclaimer that the 28 medicos of the state’s free Bike Emergency Medical First Responders service in Mumbai—are now used to dishing out in introductions.

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